IT Systems Administrator
Dandy
Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.
About the Role
Dandy is hiring an IT Systems Administrator to join our rapidly growing venture-backed company. The IT Department owns all technology needs for the manufacturing arm of Dandy. In this role, you’ll assist the IT Manager with various tasks to ensure the high reliability of the manufacturing IT infrastructure. This is an excellent opportunity for someone who wants to flex many skills at once and learn new things quickly. We are rapidly expanding and will have many opportunities for this role to develop. If you like working in a fast-paced environment that is constantly evolving and improving, this is an excellent place for you!
What You'll Do
Assist in the installation, configuration, and maintenance of computer hardware, software, and peripherals
Troubleshoot and resolve technical issues related to network, server, and workstation systems
Monitor system performance and ensure the availability and reliability of all IT systems
Manage user accounts and access controls, including Active Directory and other authentication mechanisms
Provide technical support to end-users, including remote support
Assist with IT projects and initiatives as needed
Stay up-to-date with emerging trends and technologies in the field of IT
Participate in an on-call rotation for after-hours support and incident response.
What We're Looking For
3-6 years of professional experience working in an IT role
Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs
Familiarity with Microsoft Windows Server and Active Directory
Experience with virtualization technologies, such as Hyper-V
Familiarity with macOS operating systems and hardware
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Availability to participate in an on-call rotation for after-hours support and incident response.
Bonus Points For
Relevant industry certifications, such as CompTIA A+, Network+, or Microsoft MCP
Experience with cloud computing platforms, such as AWS or Azure
Familiarity with scripting languages, such as PowerShell or Bash
Understanding of ITIL principles and best practices
Bachelor's degree in Computer Science, Information Technology, or a related field
We offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.