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Quality Engineer



Quality Assurance
Lehi, UT, USA
Posted on Tuesday, May 21, 2024

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

We are looking for a Quality Engineer to join our rapidly growing venture-backed company. The Quality Engineer will be responsible for ensuring optimal quality and reliability in the manufacturing operations. This role will be dedicated to managing the quality management system, identifying and resolving defects or issues by supporting the manufacturing teams to achieve a zero-defect process standard. Through data-driven decisions, this role requires defining best practices, developing calibration systems, and continuously improving quality standards to ensure both internal and external customers receive the product on time with minimal variation.

If you’re looking to disrupt the dental lab industry status quo and take lead in building and scaling a “Gold Standard” per aggressive growth targets, this is the right place for you! We don’t just want to offer you a job, we want to help you build a career by providing you with future opportunities for growth.

What You'll Do

  • Ensure compliance with relevant FDA or ISO standards throughout all quality processes and documentation to meet regulatory requirements.

  • Take full responsibility for the operation and management of the quality management system, aligning with Process Control Document standards.

  • Oversee the corrective action and preventive action (CAPA) processes for both materials and production methods.

  • Utilize cross-functional teams and tools such as DMAIC (Define, Measure, Analyze, Improve, Control) and Design of Experiments (DOE) to address and solve issues.

  • Establish procedures that uphold and manage audits to support document control systems

  • Prepare quality reports and track actions to achievement of world-class quality, both internally and externally.

  • Monitor and report on key quality objectives and results.

  • Initiate and develop programs that drive continuous improvement in manufacturing practices.

  • Conduct training sessions for operational staff to enhance skill levels and knowledge for quality sustainability.

  • Regularly monitor and report on production line first pass yield.

  • Investigate quality discrepancies, recommend, and assist in the implementation of corrective actions.

  • Participate in cross-functional teams to address and complete safety, quality, or continuous improvement tasks within designated process areas.

  • Liaise with customers, providing necessary support and interface to meet quality expectations.

  • Develop and implement projects aimed at continuous improvement and process optimization.

What We're Looking For

  • Bachelor's Degree – Chemical, Electrical, Mechanical, or Materials Engineering from a four-year university

  • Experience with FDA and ISO regulatory standards to enhance quality system compliance and operational excellence.

  • Minimum of two years of experience as a Quality Engineer, or Quality manager role

  • Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions

  • Demonstrated ability to interpret extensive abstract and concrete variables

  • Excellent oral and written communication skills, with ability to speak effectively before groups of customers or employees of the organization

  • Current computer literacy including Microsoft Word, Excel, and PowerPoint

  • Experience in Lean Manufacturing and/or Six Sigma continuous improvement programs

  • Experience with SPC and other statistical techniques

  • Able to travel 5 - 10%

Req ID: J-230

We offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.