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IT Systems Engineer

OpenX

OpenX

This job is no longer accepting applications

See open jobs at OpenX.
Software Engineering, IT
New York, NY, USA
Posted on Friday, May 26, 2023
Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
The IT Systems Engineer is responsible for performing functions such as; evaluation, testing, debugging and implementation of applications while supporting the company infrastructure, business processes and operations. Other functions include analyzing, installing, modifying, supporting operating systems databases and utilities software. The IT Systems Engineer also plans, conducts and directs the analysis of business problems with automated systems solutions. This role reports to the Director, IT.

Key Responsibilities

  • Deploy and manage business-critical applications hosted by 3rd party SaaS vendors
  • Collaborate with engineering, business ops, and security teams to coordinate IT policies
  • Configure and implement policies and scripts to support company-owned devices
  • Develop and maintain documentation for supported applications, processes, and training material for internal employees and IT staff
  • Work with Security, PeopleOps, and IT Ops to further optimize onboarding and off-boarding processes
  • Develop and maintain tooling and processes to facilitate end-user asset management, provisioning, and tracking
  • Participate in general IT operations, user support and escalations
  • Build and maintain cross-functional relationships with internal teams to drive initiatives
  • Plan and implement systems automation as required for better efficiency
  • Oversee and provide operations support including account management, workflow, log analysis, troubleshooting and service optimization
  • Assist in ongoing evaluation and management of major vendor relationships and outsourcing arrangements
  • Develop system-monitoring and support automation to enhance and scale the quality of support

Requirements and Skills

  • 5+ years of experience in IT in a high growth Software as a service (SaaS) environment
  • 3+ years of experience in user support in a cloud-first modern IT environment
  • Experience administering SaaS applications like Okta, Google Workspace, Slack, Atlassian products, Jamf, and InTune
  • Knowledge of networking, information security, and designing baseline configurations
  • Hands-on experience supporting Windows, Mac, GCP, Azure, MS365 and Google apps
  • Hands-on experience with DMARC, SPF, DKIM
  • Networking experience in small business environments and hands-on experience with basic firewall and switch configuration
  • Proven experience in developing and maintaining automation workflows and integrations for repetitive or manual tasks
OpenX VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture
WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
OPENX IS OURS
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.
WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.
OpenX is committed to equal employment opportunities.
It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.
OpenX Applicant Privacy Policy
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.
Effective Date: March 1, 2022

This job is no longer accepting applications

See open jobs at OpenX.