Account Manager
OpenX
Sales & Business Development
Tokyo, Japan
Posted on Thursday, May 2, 2024
Company at a Glance
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.
As Account Manager, you will play a critical role on the Publisher Development team at OpenX and report directly to the Director of Account Management, APAC.
Our team operates in a fast-paced environment and rapidly changing industry landscape that will call for creativity and thought leadership.
AMs will partner directly with the Business Development team to own a book of publisher accounts and will be responsible for owning revenue targets and building strong relationships with key contacts at the publisher.
You will leverage deep knowledge of our technology and broader programmatic advertising trends to influence revenue across all integration types including: header bidding, oRTB, server to server, and all formats including: display, video, app, and CTV. Account Managers will also be responsible for identifying upsell opportunities to grow revenue across direct integrations and the OpenX PMP product suite.
Role is located in Japan.
Key Responsibilities
- Partner with BD Sales lead to own a book of publishers and be responsible for overall performance and revenue forecast
- Drive publisher revenue growth through new direct supply integrations, yield optimization, and upsell strategic products including pub sourced PMPs
- Identify, troubleshoot, and solve performance anomalies with the Support and Solution Architect team
- Cultivate and maintain relationships with both day to day contacts and senior level execs at publishers
- Maintain a deep understanding of assigned publisher’s strategy, goals, and OpenX’s stack ranking
- Own QBRs, strategy meetings, and quarterly client entertainment
- Be an expert in OpenX publisher platform, analytics and reporting tools, and overall product suite
- Partner with Buyer Development team to support them in PMP proposals and inventory packaging opportunities
- Identify market and product opportunities and provide a constant stream of feedback to management and product teams
Required Skills and Qualifications
- 3-5 years of Account Management, Customer Success, or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech
- Bilingual in English and Japanese
- Natural curiosity and strong understanding of the ad tech and programmatic industry
- Skilled communicator with a history of building relationships with clients
- Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement
- Solid project management skills – organized, detail-oriented, able to multitask, and drive cross-functional stakeholders to achieve a common goal
- Advanced knowledge of Excel; high proficiency in Powerpoint
- Strong relationship management skills with experience in working with multiple cross-functional teams located across various offices and time zones
- Experience with tech platforms such as ad servers, SSPs, DSPs, CRMs will be highly regarded
- Willingness to travel internationally as needed
OpenX VALUES
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONE
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture
WE ARE CUSTOMER CENTRIC
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
OPENX IS OURS
We are all owners of OpenX
We all have a voice to improve OpenX
We stake our personal and professional reputations on the excellence of our work
We are not interested in just "doing our jobs"; we take ownership to drive results
WE ARE AN OPEN BOOK
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.
WE EVOLVE FAST
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.
OpenX is committed to equal employment opportunities.
It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.
OpenX Applicant Privacy Policy
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.
Effective Date: April 18, 2024