Customer Mission Engineer - Space Solar Products
Starpath
Location
Hawthorne, CA
Employment Type
Full time
Department
Starlight Solar
Customer Mission Engineer - Space Solar Products
Position Details
Location: Los Angeles (Hawthorne), CA
Employment Type: Full-time
Department: Starlight Solar
Travel: Frequent
About Starpath
Starpath Robotics is developing a full stack solution for commercial scale rocket propellant production on the Moon and Mars. We are building one of the key enabling technologies that will make Humans a multi-planet species.
The Starlight team is focused on dramatically reducing the cost of space-rated solar power to support both Starpath's propellant production goals and the greater space economy.
If high ownership, fast pace, working with hardware, and solving challenging problems sounds like a dream come true, come join the team!
The Role
We are seeking a Customer Mission Engineer to be the technical and human bridge between Starpath and our customers.
This role is high-autonomy, open-ended, customer-facing and technically engaged. You’ll spend your time talking with scientists, engineers, and mission teams about real spacecraft needs—and doing whatever it takes to help the customer achieve their mission.
If you're a recent engineering grad with a love of space, excellent soft skills, a mind for business, and an eagerness for travel - this is the job for you.
This is not a traditional sales role. This is a customer experience role.
Responsibilities
Go above-and-beyond traditional sales expectations to provide excellent service
Serve as a primary point of contact for customers during early engagement and mission definition
First response to inbound inquiries, including technical questions, sample requests, and mission discussions
Engage in technical conversations about spacecraft power needs, constraints, and system integration
Coordinate internally with engineering, product, and leadership to route questions and resolve customer needs
Track customer conversations, requirements, and next steps to ensure nothing stalls or drops
Support preparation of customer-facing materials such as application notes, responses, and proposals
Help coordinate logistics for samples, demos, and customer evaluations
Identify patterns in customer questions, use cases, and friction points and surface them to the team
Required Qualifications
B.S. in Engineering or equivalent practical experience
Direct experience with hardware design and manufacturing
Strong written and verbal communication skills
Lifelong learner with a growth mindset
Self-starting, creative problem solver capable of driving outcomes independently, with minimal oversight
Comfort working in an early-stage environment with evolving processes
Willingness/ability to travel frequently (active US passport)
Preferred Qualifications
Experience in customer-facing technical roles (applications, solutions, mission support, programs)
Familiarity with spacecraft systems, power systems, or space hardware
Experience working with CRMs or tracking customer pipelines
Startup or small-team experience
Strong technical curiosity and desire to keep learning
Compensation & Benefits
Location: Los Angeles (Hawthorne), CA
Salary base rate is $70-$110k/yr , plus equity package and performance based incentives; compensation scales with candidate experience.
PTO & health/dental/vision coverage included
EAR REQUIREMENTS:
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
Starpath is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.